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Reviews on MaisonCashmere come exclusively from customers who have completed a purchase through our online store, ensuring authentic and transparent opinions. We accept all feedback without discrimination or modification, respecting freedom of expression as long as it aligns with guidelines for respectful language.
Ma femme a été très émue ! Elle adore son poncho. Qualité et douceur de la matière, élégant en toutes circonstances. Je l'ai commandé avec expédition express et je ne regrette aucunement. Entre le moment où j'ai passé commande et la réception du colis, il s'est écoulé moins de 48h. Fantastique. Je recommande vivement.
Following my previous review and your comments - I never received the delivery from ups - I did check with my neighbours, who are all very honest upright citizens. There is no photograph available to prove delivery and there is no-one around here called calked “ARON”.
Where do we gomfrom here?
We are sorry to read about your frustration and we take your message seriously. According to our records, your order was placed on December 3 and shipped on December 5 via UPS Express. The shipping confirmation and tracking information were sent to you by email as soon as the parcel left our warehouse. UPS confirms that the shipment was successfully delivered and signed for by “ARON”, with official Proof of Delivery on file. At this stage, the package is considered delivered by the carrier. We recommend checking with other household members, neighbors, or your building reception, if applicable. If you believe the signature is incorrect or the parcel was misdelivered, please let us know promptly and we will assist you in opening a formal investigation with UPS. Thank you
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